ACS device management
See, configure, and fix every customer router and ONT from your desk. No truck roll for a Wi-Fi password.
New router connects, setup applied automaticallyzero-touch
Firmware 3.2.1 rolling out to 1,200 devices68%
Aerotechno Labs gives ISPs one platform for billing, customers, and every router on the network, with AI that handles the repetitive work.
Network overviewLive
Devices online4,812
Open tickets23
Paid today₹3.4L
Users online3,926
All networks normal
Router-4821 restarted after firmware update2 min ago
Router-2093 offline, ticket opened5 min ago
Invoice #1042 paid by UPI9 min ago
Wi-Fi password changedPushed to 38 routers in one go
Ticket assignedAnita Singh, Sector 14. Technician notified
WhatsApp sent“We're fixing your connection.”
Three products. One customer record.
Start with the one that hurts most. The others plug in when you're ready.
What happens when a router goes offline.
The products talk to each other, so nobody has to carry the problem from one screen to the next.
1
ACS detects itThe device stops reporting.
2
CRM opens a ticketLinked to the customer, with an SLA timer.
3
AI checks the causeSignal, power, or a known outage.
4
Customer is toldA WhatsApp message goes out.
5
ERP adjusts billingDowntime credit applied if needed.